1. I am new to Where do I start?
A. Everyone is invited to browse or Search through our categories and listings for items on If you see something you would like to buy on you must first register. Don't worry! Registration is free and easy!

The Registration page will ask you to enter a Login ID, which is the username or nickname you will be known by within the community, as well as a password and valid contact information. You will only need to register once on

2. How do I register with
It's simple. Just go to the registration page, fill out the form, and submit it. You'll receive a confirmation link by email that you'll need to click on then you will then have unlimited access to


3. Why do I need to register with

A. By registering with, you are entitled for a user name and password which will work as a login and for letting us know that which item is bought by you and your login name will let us know your valid contact and shipping address.


3. What does it cost to register?

A. Registration on is Free and Easy! There are no monthly membership fees, and there is no obligation to maintain your membership. Once you have submitted your registration, you will receive a confirmation e-mail message from and you will have instant access to products.  


4. Do I need a credit card to register?

A. No. You will only be asked to provide valid contact information and a valid e-mail address.

5. I want to choose my own password.
When you first register you choose your own password. It can be changed on "My Personal Details" page.


6. I've forgotten my password.

A. If your username and password don't seem to be working, firstly check you are entering it correctly, you'll be amazed how many people mistake a small "L" for a capital "i" or have an incorrect computer clock. Secondly you can visit our reminder page where you can enter your username or email address and be sent a password reset link by email to your registered email address.


 7. Do I have to buy anything after I register?

A. No. It is not compulsory to buy anything on by registering. You are welcome to drop by any time and look around. If you see something you would like to buy, then you can buy directly as a register user.

8. I registered. Why did I not receive my confirmation e-mail?

A. After you submitted your registration form, you were sent a confirmation e-mail. This process ensures that your e-mail address is valid. Though you should receive your registration confirmation message within minutes of submitting your registration, please allow at least 24 hours to receive it.

If you did not receive this e-mail, please:

  1. Return to, logon to your account, and verify that you had entered your e-mail address correctly, and make the necessary update, if not; OR
  2. Make sure you did not enter spam e-mail address.
    If you still did not receive this e-mail or need us to resend it, please contact Customer Service.


9. Can I register under more than one account?

A. Yes, you can register more than one account but each account should have different email address registered with unique user name..


10. Can I update my registration information?

A. Yes - at anytime. members are expected to maintain valid accounts by keeping their contact information (e-mail address, mailing address, and phone number) up-to-date. This is a vital aspect of creating an honest and secure trading environment for members.


Please review your contact information and if it changes, simply update it from the Manage My Account > Update My Registration Info section of the My Account.


11. What about the privacy of my information?

A. Our privacy is very important to us. is fully committed to protecting your right to privacy within our on-line community. The release of any members' personal information for reasons other than those specifically connected with is prohibited. We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the My Account which is only accessible by you with your password. does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes.

Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you.




1. How do I find something to buy?

A. You can directly choose from listing for our unique products. You can also use search option and also by advanced search that can take you to your wish item.


2. How can I add my search results to compare list?
Once you have made a search and can see the resulting listings you will see the link "Add to My compare listings” above the listings. This will take you to compare list page where you can add additional criteria to your search string.


3. Why should I buy from you?
We are manufacturer and have a long products experience more then 25 years in industry of perfumery to serve your better quality and better fragrance for your loving areas.  


 4. Where is your products made?

A. We have our own fully automatic manufacturing plant in India. Because we understand your need and try our best to understanding behind your emotion.


5. Where are you located? Can I visit your office or making plant.?
Aromacraft located The pink city of India Jaipur. Jaipur is capital of Rajasthan a state of India which is the most likely palace for exporters and known as main supplier the quality products worldwide.


6. I just purchased an item. How do I pay?

A. When you are done with your total shopping, proceed to the checkout link found on the product page, or at top of the page you can find checkout cart, if you have any trouble using the checkout feature, please contact us and we will be happy to assist you.


9. Do you offer combined shipping discounts?

A. Yes we do! We offer combined shipping. After you buy multiple items please choose total checkout page which will include all the purchased you have made before payment. Please pay and avail this service by clicking total shipping in one invoice.


10. Do you ship overseas?

A. Yes, we ship all items overseas by speed post and other courier services like FedEx, ups etc. with following terms and conditions:

- Customers are liable to pay the local import duties/taxes, as applicable in their country of import.


11. What payment methods do you accept?

A. accepts Visa, MasterCard and our platform also supports checkout with, PayPal. All prices will be in your supported currency and it will be paid in your local currency you choose at time of check out .

For more Information please contact us at



12. What is your return policy?

A. If for any reason you are not satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. 

We inspect all returned items on arrival.

Non-Returnable Items

Examples of non returnable products include:

  • Items which have been abused or modified
  • Special orders made to customer specifications
  • Products modified as per customer requests


13. How do I cancel an order after it has been submitted?

A. For canceling your order, write to us with in 24hrs. of placement of order along with order-id and reason for cancellation of order.


14. Do you charge sales tax?
A. do not charge any extra Tax for deliveries within India or outside India. However, if any customs or octroi that may apply at the time of delivery will be into your account. 



Product Related